After-sales assistance
- After-sales technical support is the cornerstone of the company and remains a core value guiding every business decision
- In-house team of refrigeration specialists and technicians, fully trained and up to date, providing prompt and professional problem-solving
- Network of specialised technical collaborators across Italy, operating efficiently and proactively to meet customer needs
- Internal Service/Support department connected in real time with the systems of thousands of clients in Italy and abroad, enabling continuous monitoring and ensuring the high efficiency of systems over time
- Functional testing of each system supplied, to guarantee the client an optimal outcome
- Remote support service for real-time monitoring and remote assistance, reducing costs and downtime
- Scheduled maintenance service to prevent problems and optimise system performance
- Non-routine maintenance service for rapid response in case of emergencies • In-house warehouse with a wide variety of spare parts
